• You're passionate about users and customers and act to lead a permanent improving a positive shopping experience. • You've solid understanding of the shopping experience and easy to buying, customer insights and relevant customer relations processes for returns and resolution, tools and working methods. • You're good Leader with strong communication, negotiation, influencing skills and competent in leading and developing people.
A DAY IN YOUR LIFE WITH US
• Drive a customer-focused culture throughout the store and secure an overall inspiring shopping experience where it is always for customers easy to shop. • Influence the store team with customer insights that will allow it to base business decisions on customer expectations. • Responsible for identifying and removing barriers in order to secure an easy buying experience, a positive shopping experience and easy payment and after-sales fulfilment.
TOGETHER AS A TEAM
• We as a team work together to build and retain a long-lasting relationship with new and existing customers in a multichannel retail environment.