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Shopkeeper - Commercial Activity

Mohammedia, Casablanca-Settat - 勤務地を探す セールス & コマーシャル フルタイム

職務記述書

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and MOROCCO.

Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!

Join us to bridge your dreams and unique ideas within an organization that believes in People !


Job description
  • Secure a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfil the three IKEA customer motivators: "Is it worth it?", "Can I trust IKEA", "Is there something for me?
  • Lead and communicate the commercial calendar and store activity plan to your store colleagues in a way that motivates them to take ownership for their part in achieving the overall goals.
  • Secure the vitality of the IKEA store and IKEA website in all media by working closely with your store commercial team and using good examples from other stores to ensure customers feel inspired to visit the store more frequently.  
  • Ensure a qualitative and efficient implementation in your store through clear communication and secure that all functions take responsibility for delivering their part. Know your local market potential and work with your team and other functions to ensure the IKEA Brand is relevant locally throughout the different sales channels.
  • Possess excellent knowledge of the IKEA product range and services, national priorities, volume commitments, local market conditions and local store competitors. You will use this information to add to, support and drive the store commercial calendar.
  • Act quickly on commercial opportunities; changing availability of products (overstock and out of stock) and customer feedback (10 most asked questions). 
  • Analyse your activity performance: identify successful activities, solutions and ideas, and use this information to improve the planning of future activities.  
  • Understand the impact of your actions and activities on the financial results of the store and know which results you have influence over.  
  • Understand the IKEA social and environmental commitments and know how you can contribute to sustainability. 

Qualification

Job Specific Capabilities

  • Ability to lead business through people by demonstrating strong leadership capabilities.
  • Ability to make things happen by championing flexibility, speed and simplicity.
  • A considered decision-maker.
  • Ability to engage your receiver and create a commitment for your goals.
  • Work with a high sense of urgency. 

Leadership Capabilities

  • Develop the business and deliver results
  • Lead and develop people
  • Inspire and clarify
  • Create togetherness
  • Find better ways
  • Enable Change

More Information

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV (English version) to further boost your visibility.